Job Description
**Job Identification:** 216364
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Equal Opportunity Employer** EOE, including disability/vets
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you answer the phone! As a **Telephone Agent** , you’re more than just handling calls—you create lasting first impressions by delivering friendly, professional, and efficient service. Whether you’re assisting guests with questions, connecting them to the appropriate department, or providing accurate information, you’ll help ensure every guest feels welcomed and valued from the very first conversation.
Here's what you'll do during a typical day:
+ **Provide exceptional customer service:** Respond promptly and professionally to inquiries from guests and team members
+ **Secure individual bookin...
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Equal Opportunity Employer** EOE, including disability/vets
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you answer the phone! As a **Telephone Agent** , you’re more than just handling calls—you create lasting first impressions by delivering friendly, professional, and efficient service. Whether you’re assisting guests with questions, connecting them to the appropriate department, or providing accurate information, you’ll help ensure every guest feels welcomed and valued from the very first conversation.
Here's what you'll do during a typical day:
+ **Provide exceptional customer service:** Respond promptly and professionally to inquiries from guests and team members
+ **Secure individual bookin...
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