OpenText Application Support Lead

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Greeting's from ZettaMine!!!

Job Title: OpenText Application Support Lead

Experience: 8+ years

Location: Mumbai

Notice Period: Immediate Joiners

Role Summary

Detailed JD

Job Description

Role Title: OpenText Application Support Lead / Specialist

Reports To: Head of IT

Location: EET Fuels GCC, Airoli, Navi Mumbai

Role Purpose

The OpenText Application Support Lead is responsible for end-to-end support, stability, and optimization of the OpenText platform across all environments (DEV, TEST, UAT, PRD). This role combines Level 2 operational responsibility with Level 3 technical expertise, acting as the primary in-house Subject Matter Expert (SME) for OpenText.

The role ensures high availability, performance, compliance, and continuo...