Open for No BPO Experience

We are looking for detail-oriented and customer-focused Customer Service Representatives to handle Ride Hailing App, Travel and E-Commerce (Non-Voice) account.

Responsibilities:

• Respond to customer inquiries via chat and email in a timely and professional manner
• Resolve customer concerns related to e-commerce orders, financial transactions, and travel bookings
• Accurately document customer interactions and resolutions
• Follow company policies and account-specific guidelines
• Maintain high customer satisfaction and quality standards

Qualifications for Ride Hailing App Account (Voice):

• HS Graduate - with at least 36 months of BPO experience
• SHS Grad and up - with at least 12months of BPO experience

Qualifications for Travel Account (Voice):

• 2nd year College (completed) to College Graduate - open for newbies
• SHS Graduate to College Undergraduate - with at least 6 mo...