Job Description

About the role

Join the dynamic team at DXC Technology as a Call Center Agent. In this full-time role, you will be responsible for delivering exceptional customer service over the phone to our valued clients. Based in Pateros Metro Manila, this is an exciting opportunity to build your career in the customer service industry.

What you'll be doing

  • Respond to inbound customer inquiries and provide prompt, courteous, and effective solutions
  • Actively listen to customer needs, ask clarifying questions, and offer tailored resolutions
  • Maintain detailed records of customer interactions and ensure accurate documentation
  • Identify opportunities to enhance the customer experience and provide feedback to the team
  • Collaborate with colleagues to share best practices and continuously improve processes

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to build rapport with c...

Ready to Apply?

Take the next step in your AI career. Submit your application to DXC Technology today.

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