Job Description
Join Ontario Waterway Cruises Inc. as an Operations Manager and lead daily functions to deliver unforgettable cruise experiences. This role combines logistics, administration, and customer service in a vibrant environment.
The Operations Manager will play a crucial role in overseeing operations within a family-run tourism business. You’ll manage day-to-day activities including payroll, logistics coordination, and customer interactions. This is a unique opportunity for a proactive leader who thrives in a hands-on position within a collaborative team setting.
Key Responsibilities:
• Oversee daily operations related to reservations and ticketing
• Manage payroll and employee administrative tasks
• Maintain accurate financial and operational records
• Coordinate logistics impacting cruise schedules and transport
• Provide exceptional support for escalated customer inquiries
Requirements:
• Proven operations experience in hospitality or tourism
• Strong experti...
The Operations Manager will play a crucial role in overseeing operations within a family-run tourism business. You’ll manage day-to-day activities including payroll, logistics coordination, and customer interactions. This is a unique opportunity for a proactive leader who thrives in a hands-on position within a collaborative team setting.
Key Responsibilities:
• Oversee daily operations related to reservations and ticketing
• Manage payroll and employee administrative tasks
• Maintain accurate financial and operational records
• Coordinate logistics impacting cruise schedules and transport
• Provide exceptional support for escalated customer inquiries
Requirements:
• Proven operations experience in hospitality or tourism
• Strong experti...
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