Job Description
Join the Ontario Driver Examination sector as a Customer Service Agent, delivering top-notch assistance to applicants. Your role revolves around eligibility assessment and providing critical information for licensing.
You will evaluate documents to ensure legitimacy and conduct essential tests for various classes of Driver’s Licences. Engaging with customers will be key, as you guide them through licensing procedures at the DriveTest Centre while adhering to regulations and maintaining safety standards.
Key Responsibilities:
• Determine eligibility for multiple Licence classes
• Provide detailed information and support to applicants
• Manage scheduling and dispatch for road tests
• Collect transaction fees and investigate record discrepancies
• Follow health and safety compliance protocols
Requirements:
• Excellent interpersonal and service skills
• Knowledge of licensing criteria and processes
• Accuracy in reviewing applicant documentation
• Openne...
You will evaluate documents to ensure legitimacy and conduct essential tests for various classes of Driver’s Licences. Engaging with customers will be key, as you guide them through licensing procedures at the DriveTest Centre while adhering to regulations and maintaining safety standards.
Key Responsibilities:
• Determine eligibility for multiple Licence classes
• Provide detailed information and support to applicants
• Manage scheduling and dispatch for road tests
• Collect transaction fees and investigate record discrepancies
• Follow health and safety compliance protocols
Requirements:
• Excellent interpersonal and service skills
• Knowledge of licensing criteria and processes
• Accuracy in reviewing applicant documentation
• Openne...
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