Job Description
Job Summary
Long Description
The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Essential Duties And Responsibilities
Long Description
The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Essential Duties And Responsibilities
- Setup/breakdown of conference spaces to meet the customers event needs
- Perform preventative maintenance task to help maintain customer spaces
- Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
- Responsible for job site documentation as needed
- Perform support tasks in a timely and quality conscious manner
- Work with internal/external teams in a professional manner that reflects the values of AVI-SPL
- Provide client training as needed
- Adhere to...
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