Job Description

.fit_to_content{width:%;height:auto}Your role
  • Organization Unit: ITBA

    Report: Onsite Service Leader (Supervisor level)

    Mission:

    Provide a high level of customer service, through an effective and efficient service operation so as to deliver the strong commitment and professionalism of onsite service Tool Management Center (TMC) of Atlas Copco Industrial Technique’s customers.

    Job description:

    Develop professionalism onsite service TMC operation at customer site in Ha Tinh.Develop rapport with customers through effective communication, interpersonal skills, and professionalism, responding to customer needs and working to satisfy customer expectations.Able to delivery of service product (Start-up, Maintenance, and Optimization) with excellentPlan and manage On-time preventive maintenance for Improving tool performance and Extending tool lifetimeBe responsible for the onsite contract operational KPIs (MTTR, MTBF, Availability etc...
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