Job Description

Job Details

Onsite IT Support Technician
Job Description

You will be working onsite in Amsterdam in a fast-paced, constantly evolving environment, where you will be responsible for delivering high-quality customer service and hands-on IT support. This is an excellent opportunity to join an ambitious company at the forefront of its industry, playing a key role in the successful delivery of premium IT support services.

Job responsibilities 
  • Provide support that consistently meets or exceeds Customer expectations;
  • Determine and recommend which products or services best fit the customers' needs;
  • Identify, analyze, and repair product failures. Order and replace parts as needed;
  • Support and maintain user account information including rights, security and systems groups;
  • Receive and resolve issues from Tiers 1,2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location/onsite - in coo...

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