Job Description

ECS Resource Group Ltd is seeking a Service Delivery Manager (SDM) in Whitehaven to lead IT service delivery within a fast-paced engineering environment. This onsite role requires a strong leader to manage teams and ensure high-quality service delivery.

Key responsibilities include overseeing service performance, managing SLAs, and driving continuous improvement. Proven experience in a similar role and strong communication skills are essential. The position offers £50,000–£55,000 salary plus benefits.

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