Onsite Customer Service Representative - Contract

Customer Service Admin

We are seeking a detail-oriented Customer Service Admin to support our Customer Service team. In this role, you will manage customer orders, maintain accurate records in the ERP system, assist with order tracking, process returns and quotes, and provide administrative support to ensure smooth daily operations

Key Responsibilities

• Enter and maintain customer orders and returns in ERP system
• Ensure accurate data entry and documentation
• Generate reports and analyze data using Excel
• Process change requests and customer correspondence
• Screen and route incoming customer service calls
• Support team members and assist with special projects as needed

Required Qualifications

• 0-2 years of customer service, administrative, or support experience
• Manufacturing environment experience pr...