Job Description

A leading global customer experience company in Metro Manila is looking for a Team Leader, Operations to supervise a team of call center associates. The ideal candidate will be responsible for coaching performance, monitoring attendance, and ensuring KPIs are met. Applicants should have an Associate's degree and 2-4 years of relevant experience, along with strong communication and leadership skills. The role is 100% onsite with a requirement to work from 9am to 9pm.
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