Job Description
Job Summary
We are looking for a detail-oriented and reliable Online Associate to support our digital operations. The ideal candidate will assist with online customer interactions, product management, order processing, and general administrative tasks to ensure a smooth and positive online experience for customers.
Key Responsibilities
- Manage and update online product listings
- Respond to customer inquiries via email, chat, or social media in a timely and professional manner
- Process online orders, returns, and refunds
- Monitor inventory and report stock issues
- Assist with basic website content updates and promotions
- Track and report daily online activity and sales performance
- Maintain accurate records and documentation
- Collaborate with internal teams to resolve customer or order issues
Job Types: Full-time, Permanent
Work Location: In person
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