Job Description
Join Onit as a Technical Account Manager to lead technology discussions and advocate for client needs across various projects. Engage in conversations regarding Microsoft 365 and cybersecurity with confidence.
This role emphasizes strategic client ownership and effective relationship management both with executive sponsors and end-users. You will plan Technology Business Reviews, assess client environments, and develop multi-year technology roadmaps, ensuring clients receive clear, actionable recommendations. Focused on satisfaction and retention, you will maintain oversight of service utilization and potential risks.
Key Responsibilities:
• Build and maintain trusted client relationships
• Conduct insightful Technology Business Reviews
• Design proactive technology roadmaps and improvement plans
• Provide technical assessments and guidance
• Lead pre-sales technical discovery initiatives
Requirements:
• 2+ years in account management or technical roles
• ...
This role emphasizes strategic client ownership and effective relationship management both with executive sponsors and end-users. You will plan Technology Business Reviews, assess client environments, and develop multi-year technology roadmaps, ensuring clients receive clear, actionable recommendations. Focused on satisfaction and retention, you will maintain oversight of service utilization and potential risks.
Key Responsibilities:
• Build and maintain trusted client relationships
• Conduct insightful Technology Business Reviews
• Design proactive technology roadmaps and improvement plans
• Provide technical assessments and guidance
• Lead pre-sales technical discovery initiatives
Requirements:
• 2+ years in account management or technical roles
• ...
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