Onboarding Support Specialist

Solvo Global is hiring Onboarding Support Specialist – Bilingual (Advanced Conversational English C1) Merida, Yucatán Monday–Friday, 8:00 AM – 5:00 PM PST Are you passionate about delivering an amazing first‑day experience? Do you enjoy helping people complete their onboarding smoothly and successfully? If you're a bilingual professional with a service‑driven mindset, this opportunity is for you What you'll do As an Onboarding Support Specialist, you will play a key role in ensuring a seamless journey for newly hired caregivers: Work closely with caregivers from offer acceptance through orientation day. Provide virtual support with onboarding documentation and upload requirements. Track and monitor each caregiver's onboarding status. Follow up consistently to ensure eligibility for orientation. Reschedule orientation sessions when necessary. Notify branch teams once caregivers are fully cleared (documents + background checks) and ready to be staffed. What we're looking for To suc...