Job Description

Posted: January 24, 2023 | Department: Sales

Position Title : Onboarding Representative

Type of Position : Full-Time, Permanent

Office Location : Surrey, BC

ESSENTIAL RESPONSIBILITIES

  1. Communicating with clients to understand their needs and explain product value.
  2. Prospecting and telephone marketing for new prospective clients.
  3. Building relationships with clients based on trust and respect.
  4. Collaborating with internal departments to facilitate client need fulfillment.
  5. Collecting and analyzing data to learn more about consumer behavior.
  6. Keeping accurate records pertaining to customers’ needs and shipments.
  7. Maintaining updated knowledge of company products and services.
  8. Resolving complaints and preventing additional issues by improving processes.
  9. Identifying industry trends.
  10. Acting as a client advoc...

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