Job Description

Helpware Inc. in Guadalajara is seeking a Customer Service Representative to join our on-site team. You will speak with patients who have questions about prescriptions, insurance, refills, or delivery status, and help them move forward with clear explanations.

You will work with patients, pharmacies, insurers, and internal teams to ensure prescriptions move smoothly through the process. Training is provided and the role includes generous benefits and on-site work in Guadalajara.

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