Job Description

BCIC Swiss GmbH is seeking an IT Support Specialist to join our Swiss team on site in Genève. You will provide Level 2 technical support for hardware, software, and network issues, diagnose incidents, and maintain desktops, laptops, and mobile devices.

The role requires fluency in French and English, a valid Swiss permit, and a customer-focused approach to meet SLA targets. You will work with Microsoft 365, AD/AAD, and endpoint security while delivering reliable IT support to users.

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