Job Description
Job Type: Full-Time
Specialization: IT / Technical Support / Software Maintenance
Required Experience: Fresh Graduate or above
Salary Range: RM 2,500 – RM 3,500
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We are seeking an Application Support Engineer to be the primary on-site technical representative for our proprietary software. This role does not require coding or programming. Instead, it focuses on mastering the behavior, logic, and functional workflows of our in-house systems. You will work directly at the client's office to ensure the software aligns with their daily operations and to resolve any operational roadblocks.
Key Responsibilities
System Behavior Mastery: Develop a deep understanding of the in-house application. You must know every menu, feature, and workflow to distinguish between a system bug and a user error.
On-Site Technical Liaison: <...
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