Job Description

Job Description

SMS BPO - Non VoiceGCM 1 - External HiringRoles & Responsibilities

  • Provide transaction processing support to clients.
  • Perform a variety of transactions ranging from data entry, updating records, clear data flow exceptions and data management.
  • This discipline requires the Processors executing the transactions to operate within the set of guidelines and apply 'directional' decision making.
  • They are expected to efficiently pull out/verify/update information and close transactions in prescribed formats on the internal systems.
  • They are expected to gain more knowledge once they start to handle different scenarios.
  • They typically go through process training prior to production.
  • Role holders have limited authority to apply independent judgement, conform to procedure and taken specific action limited to the transaction.Competencies Required
  • Ability to learn the relevant process as...

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