Office Technical Assistant

The Office Technical Assistant will manage all aspects of account administration once business is bound. This includes internal coordination as well as client and carrier-facing tasks such as processing endorsements, issuing binders and invoices, collecting and filing documents, checking policies, and following up on outstanding information.

Location & Schedule

• Location: On-site in Medellín, Colombia
• Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m.
• English Level: B2+ / C1

Key Responsibilities

• Process new business submissions internally.
• Prepare binders, invoices, and policy delivery letters.
• Organize and maintain bound policy files.
• Draft endorsement letters (money and non-money) and handle invoicing.
• Assist with suspense items and claims requests.
• Prepare renewal files by obtaining applications and loss runs.
• Coordinate correspondence with agents and carrier...