Office Manager/Administrator

SERVPRO® of Monterey Park Office Manager/Administrator

The office manager/administrator leads, motivates, and supports a large production division to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development. They oversee all operational activities and pursue operational objectives.

Primary Responsibilities:

1. Actively pursue strategic and operational objectives.
2. Oversee the management of operational activities.
3. Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.
4. Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.
5. Manage staff development of the production division.
6. Work closely with general manager to ensure operations remain compliant with legal and regulatory requirements.
7. Develop, implement, and oversee protocols...