Office Manager - Urgently needed

Role Overview

A leading tracking company is looking for a highly organised, hands on Office Manager to oversee daily office operations, administration, customer care, compliance, and internal coordination. This role sits at the centre of the business and requires someone who can manage people, processes, and pressure without losing the plot.

Financial and Administration

• Oversee failed payments, follow ups, and reconciliations
• Oversee client billing related queries
• Assist with basic financial reporting and controls
• Liaise with finance and external service providers when required

People Management

• Manage the Admin and Customer Care teams
• Provide clear direction, task allocation, and daily priorities
• Monitor staff performance and productivity
• Recruit new staff members as required
• Coordinate onboarding of new employees
• Arrange and conduct staff training an...