Job Description

The Office Manager is responsible for all aspects of office routines and clerical duties for residents and employees in the retirement residence. The will assist in maintaining a safe and secure environment for residents, visitors and other staff members.

The responsibilities of this role include but are not limited to:

  • Responds to resident or family member inquiries/concerns and ensures appropriate action is taken within decision‑making authority and/or brings to the attention of the General Manager;
  • Oversees and co‑ordinates front desk staff;
  • Participates as a member of the work team and provides support to other team members;
  • Maintains a complete set of accounting records for the residence;
  • Prepares all resident billings;
  • Handles all queries concerning billings and payments from residents and/or their family members;
  • Performs payroll duties necessary fo...

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