Office Associate

Key Responsibilities
- Act as a first point of contact for candidate enquiries, providing clear and timely information.
- Proactively support candidates throughout the training journey, ensuring a positive experience.
- Manage candidate registrations, records, and attendance tracking.
- Coordinate and issue course information, joining instructions, and training materials.
- Support the organisation and scheduling of training sessions (virtual or in-person).
- Prepare and issue course completion certificates.
- Track, report, and support delivery against program KPIs (e.g., candidate satisfaction, completion rates, response times, record accuracy).
- Produce regular progress reports and data updates for the Project Manager.
- Liaise with trainers, stakeholders, and candidates to keep activities on track.
- Provide administrative support to the Project Manager, including documentation and record keeping.
- Take ownership of ad hoc administrative duties to...