Job Description

POSITION SUMMARY:

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision.

Taking Care of our Teams who Take Care of our Patients

  • Competitive Wages
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay for Hourly Teammates
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

    • DUTIES AND RESPONSIBILITIES:

    CUSTOMER SERVICE

    • Greet patients and customers

    • Answer the telephone in a professional manner

    • Book appointments accurately

    • Other duties as assigned

    OPERATIONAL STANDARDS

    • Confirm appointments

    • Process transactions in the op...

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