Office Assistant - Front Office

Provide administrative and clerical support to the Front Office department to ensure smooth daily operations.

Greet guests, visitors, and staff professionally, maintaining a positive first impression of the hotel.

Handle incoming calls, emails, and correspondence, directing inquiries to the appropriate departments.

Maintain accurate records, files, and databases related to Front Office operations.

Assist with preparation of reports, schedules, and internal documentation as required by management.

Coordinate with other departments to support guest requests and operational requirements.

Ensure confidentiality of guest and company information at all times.

Monitor office supplies and place requisitions to ensure uninterrupted operations.

Adhere to hotel policies, procedures, grooming standards, and attendance requirements.