Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.



The Role


Role Overview


In this role, you will focus on designing and preparing OCM delivery plans mainly for AI customer engagements. You will translate customer-specific AI use cases into actionable change strategies, including communication, training, and organizational readiness plans. 

Responsibilities:



  • Design and prepare OCM delivery drafts, including communication, training, and organizational readiness plans aligned to specific AI use cases.




  • Collaborate closely with AI teams and customer stakeholders to understand busi...

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