Job Description

Job Description

Scope of Position:

Assist Manager and Supervisor with all aspects of the Ocean Export Department, while ensuring the proper and timely movement of freight, while providing an exceptional customer service.

KEY RESPONSIBILTIES

People:

  • Identify with manager / supervisor, develop, and mentor your No. 2.
  • Support the supervisor where needed:
  • Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
  • Be a guide for the team - mentor agents
  • Ensure team meets company standards of 52 hours training per year per employee.
  • Follow-up new hires training as per the company requirement standards.
  • Periodically communicate department goals and expectations with team to ensure buy-in and accountability.

    • Operations:

  • Ensure smooth and timely freight process flow.
  • Prepare various documents for international t...

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