Ocean Agent

Job DescriptionScope of PositionEnsure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.Major Duties and ResponsibilitiesEnsure smooth and timely freight process flow.Ensure accurate and timely data entry into our operational system.Track and Trace Ocean Export Files and reporting.Use Workboard on a daily basis.Ensure arrival notices are communicated to customers.Ensure accurate and timely client and vendors billing.Interact with our customers in arranging their international shipments, meeting customer service standards.Contribute to maintain good relationships with suppliers (Trucking companies and others involved)Meet compliance at all times to regulations internal and external in accordance with government regulations.Understand department process flow, and looking for best practices to improve operational efficiency and productivity.Ensure all customers standard operating procedures in place an...