Job Description

BASIC FUNCTIONS

This entry-level position performs basic systems engineering assignments. This position is also responsible for management support and triage.

QUALIFICATIONS

  • Bachelor's degree
  • Experience in either ServiceDesk/IT Support role for 3-5 years or Systems Engineering/Administrator role for a year.
  • Problem‑solving skills.
  • Knowledge of operating systems such as Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure, preferably Linux.
  • Knowledge of virtual server environments/cloud environment (preferably AWS).
  • Ability and desire to learn new processes and technologies.
  • Good oral and written communication skills.
  • Knowledge of scripts for automation an advantage.
  • Knowledge in ITIL best practices and framework an advantage.
  • Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business...

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