Job Description

KWS Berlin GmbH is looking for a Process Excellence Manager (m/f/d) - Order-to-Cash in the Order-to-Cash Department with knowledge of English and/or German.


 This is a full-time permanent position at our Berlin-based entity.

 Your responsibilities:

  • Own global order-to-cash process design (credit management, billing, collections, etc.), including RACI and control framework; act as design authority for end-to-end order-to-cash processes

  • Lead continuous improvement roadmap using Lean/Six Sigma principles; conduct maturity assessments and evolve the target operating model

  • Ensure compliance with policies, internal controls (ICS), segregation of duties, and audit requirements

  • Drive standardization and change management, including SOPs, training curriculum, and communication

  • Define, harmonize and track process KPIs (DSO, collection cycle, cash allocation SLA, etc.); collaborate with Automation Lea...

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