Job Description

Education

Description Any graduate but preferably B.E./B.Tech/MCA in Computer Science


Experience

Description Must have 6+ years of experience in technical support, with deep expertise in Nutanix.


Role Summary

Description The L3 Support Engineer for Nutanix is responsible for handling complex, high-priority technical issues escalated from the L1 and L2 teams. They provide deep expertise in Nutanix solutions and lead troubleshooting efforts for critical customer issues, ensuring fast and efficient problem resolution.


Mandatory Skills/Knowledge

  • Extensive knowledge of Nutanix products such as Prism, AHV, Nutanix Storage, and Nutanix Cloud Platform.
  • Proficiency in virtualization platforms (VMware, AHV, Hyper-V) and cloud infrastructure.
  • Solid understanding of networking protocols and technologies (TCP/IP, VLAN, DNS, etc.).
  • Experience i...

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