Job Description

We are seeking Healthcare Customer Service Representatives to provide support for patient inquiries, insurance questions, and service-related concerns. Ensure accurate information and quality service at all times.



Responsibilities

Respond to patient and client inquiries via phone, chat, or email

Provide guidance on healthcare services, claims, and coverage

Assist with form submissions and claim processing

Document all interactions accurately

Escalate complex issues to supervisors when necessary

Maintain service quality and satisfaction metrics

Benefits

Paid Trainings

HMO Plus 3 Dependents

28 Paid Leaves

13th Month Pay

Company Sponsored Trips or Retreats

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