Norwegian Customer Support Analyst - Sofia

Overview

About the job Norwegian Customer Support Analyst - Sofia

Help people trust their money in a digital world.

This isn't a script-reading job.

You'll be the human connection between users and a world-class fintech platform where accuracy, clarity, and empathy are key to every interaction.

We're hiring a Norwegian-speaking Customer Support Analyst who's curious, detail-oriented, and ready to become an expert in digital finance support. If you've got the communication skills, we'll teach you the tools and together, we'll build a support experience that users trust.

Responsibilities

• Support Norwegian- and English-speaking users with questions about payments, accounts, and financial tools
• Investigate platform behavior, detect inconsistencies, and escalate where needed
• Liaise with compliance, technical, and fraud teams to ensure fast, accurate resolution
• Offer ...