Job Description

NOC Network Operations Support Specialist

The NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis.


Qualifications


Education

• 2 years technology diploma in a telecommunications or networking related program is required

• Cisco Certified Network Associate (CCNA) required

• Cisco Certified Network Professional (CCNP) an asset


Work Experience

• 2 to 4 years technical working experience is required

• Experience working in the telecom industry is required


Specific Competencies

• Must possess a high level of customer service skills.

• Proven ability to work independently and meet aggressive deadlines.

• Proficient in and experience with telecom grade Ethernet access networks.

• Deta...

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