Job Description
Job Summary
We are seeking a proactive and detail-oriented NOC Engineer to support endpoint patching, cloud services, and day-to-day IT operations. The role involves monitoring systems, providing first-line support for Azure and Microsoft 365 services, managing incidents, and escalating issues to higher-level teams as required.
Key Responsibilities
Deploy security patches and software updates across endpoints using RMM tools.
Monitor patching reports to identify and remediate installation failures.
Perform routine firmware updates and hardware/software maintenance tasks
Provide first-line support for Azure cloud resources (basic monitoring and access checks).
Support Microsoft 365 services, including user access, license assignment, and basic troubleshooting.
Assist with Azure AD (Entra ID) user management, password resets, and MFA support.
Create, update, and maintain incident and service request tickets.
Escalate OS, server, cloud, and patch-related issu...
We are seeking a proactive and detail-oriented NOC Engineer to support endpoint patching, cloud services, and day-to-day IT operations. The role involves monitoring systems, providing first-line support for Azure and Microsoft 365 services, managing incidents, and escalating issues to higher-level teams as required.
Key Responsibilities
Deploy security patches and software updates across endpoints using RMM tools.
Monitor patching reports to identify and remediate installation failures.
Perform routine firmware updates and hardware/software maintenance tasks
Provide first-line support for Azure cloud resources (basic monitoring and access checks).
Support Microsoft 365 services, including user access, license assignment, and basic troubleshooting.
Assist with Azure AD (Entra ID) user management, password resets, and MFA support.
Create, update, and maintain incident and service request tickets.
Escalate OS, server, cloud, and patch-related issu...
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