Job Description
Job Purpose
NOC Analyst is responsible for monitoring, troubleshooting, and maintaining the IT infrastructure of an organization. The position involves analyzing and resolving network and system issues to ensure optimal performance and minimal downtime.
Key Result Responsibilities
NOC Analyst is responsible for monitoring, troubleshooting, and maintaining the IT infrastructure of an organization. The position involves analyzing and resolving network and system issues to ensure optimal performance and minimal downtime.
Key Result Responsibilities
- Support, configuration, maintenance and upgrading of all networks and infrastructures for corporations.
- Monitor the network and systems for faults and perform analysis of alerts and events using monitoring tools.
- Provide technical support to end-users, and helpdesk support team, and escalate issues to senior analysts if required.
- Investigate, troubleshoot, and resolve network, system, and application issues that arise, and document solutions and processes for future referenc
- Perform regular system backups and disaster recovery procedures to ensure business conti...
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