Job Description

A fast-growing technology company is seeking a Senior Customer Success Analyst to provide night shift support for U.S.-based customers. This role requires overseeing customer interactions and ensuring quality service during off-hours, emphasizing independence and responsibility. Ideal candidates will have at least 3 years in a client-facing role, strong English communication skills, and a proactive approach. This position offers the opportunity to impact the rapidly evolving customer success operations.
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