Job Description

A leading BPO company in Metro Manila is seeking an experienced MIS Executive to manage data related to call center operations. The role encompasses preparing and presenting comprehensive reports on performance metrics like AHT and CSAT, enhancing operational efficiency through data analysis, and ensuring accurate data management. Ideal candidates have over 2 years of experience in data analysis, strong Excel and SQL skills, and the ability to work under tight deadlines. Work setup is onsite during night shifts at Exxa Tower, Bridgetowne QC.
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