Job Description

Job Role : Night Manager ( Operations)

Function: Patient Service

Gender : Male / Female


Job Purpose

Responsible for directing and implementing efficient Patient Experience process flow across the Hospital

Responsible for creating the unique experience the patients receive during the process of seeking & undergoing the hospital service.

Ensure all hospital services are active required for patient care at night time.

Accountabilities

Customer (Patients & Families)


  • Drive the Patient Experience Service Delivery Model for Customer Excellence.
  • Enable the customer/guest/patients to be an informed user of the services.
  • Design & introduce programs to improve the quality of customer care.
    • <...

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