Job Description
A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.
What will I be doing?
As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:
Be visible in the hotel lobby and other public areas
Represent the General Manager and other Senior Managers in their absence
Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
Ensure that all Guest complaints are managed promptly and complet...
What will I be doing?
As a Night Manager, you are the first point of contact for any general management related queries that arise outside normal operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:
Be visible in the hotel lobby and other public areas
Represent the General Manager and other Senior Managers in their absence
Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
Ensure that all Guest complaints are managed promptly and complet...
Ready to Apply?
Take the next step in your AI career. Submit your application to Hilton today.
Submit Application