Night Manager

We are seeking an experienced and confident Night Manager to lead the hotel during overnight operations in a part-time capacity. This is a pivotal leadership position responsible for ensuring the smooth running of the property while maintaining exceptional guest service, operational control and safety standards.

As the senior leader on shift, you will oversee the hotel’s overnight operations and ensure seamless performance by:

• Overseeing all overnight hotel operations to maintain service excellence and operational efficiency
• Leading and supporting the night team while fostering a professional and positive work environment
• Managing guest enquiries, feedback and escalations with confidence and care
• Completing the night audit process, ensuring accurate financial reconciliation and reporting
• Conducting regular property checks to uphold safety and security standards
• Responding effectively t...