NGL K12 Multilingual Learner Content Specialist, NYC (Remote)

Position Overview

The Multilingual Learner Content Specialist will be part of a small team responsible for expanding National Geographic Learning’s market share in the U.S. K‑12 sector. The core focus of this role is to support the entire sales cycle with an emphasis on onboarding, post‑sale support, and ensuring continued customer success and renewal of product adoption.

What you’ll do

• Collaborate with the Content Specialist team to develop and implement strategies for increasing National Geographic Learning ELT market share in U.S. K‑12 schools.
• Ensure customer success by creating and delivering training materials and partnering closely with the Secondary Customer Success team to keep them updated on products and platforms.
• Participate in or lead customer meetings alongside the assigned Secondary educational sales consultant to identify needs, help close new business, and retain existing business.
• Deliver imp...