Job Description

Job Description

To administer the opening of new customer accounts.

Manage internal and external customer interactions via telephone and email ensuring our their expectations are always appropriately met

Key Tasks/Areas of Responsibility

  • Data input of credit application details onto internal systems to create new customer accounts

  • Validate information provided by customers against relevant external data sources

  • Credit check applications using nominated credit agencies

  • Apply account sanctions against company policy based on all available data

  • Actively engage with internal departments such as Sales and Customer Relationship Management where appropriate to ensure all of the above are achieved

  • Manage inbound calls and email relating to all of the above areas ensuring our customers expectations are always appropriately met

  • Ensure all tasks are compl...

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