Job Description

Technical, Business & Role Skills

  • Demonstrated experience maintaining and executing incident, change, problem, configuration, and networking management processes
  • Effective administrative, technical, problem solving and negotiation skills
  • Excellent verbal and written communication skills as well as interpersonal skills are required in order to communicate to all levels within the company and vendors
  • Able to prioritize, analyze problems and monitor multiple tasks and assignments
  • Strong vendor management and SLA governance skills
  • Highly motivated with desire to review and improve the support process and procedures
  • Proven ability to analyze hardware, software, and networking related items to provide future technical direction
  • 5-6 Years of experience in the networking area
  • Static routing
  • Dynamic routing
  • NAT
  • HSRP
  • Basic knowledge of Firewall concepts
  • Advance...

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