Job Description
Job Title: NOC Manager Position
The Network Operations Center (NOC) is a critical function in ensuring the smooth operation of our systems. As an NOC manager, you will play a key role in monitoring and troubleshooting performance issues, outages, and alerts across our on-premises and cloud environments.
We are seeking a skilled professional to join our team as an NOC manager. In this role, you will be responsible for advanced alert validation, intermediate troubleshooting, driving resolution of recurring issues, providing mentorship to junior engineers, contributing to runbook improvements, and ensuring quality in escalations to higher tiers.
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The Network Operations Center (NOC) is a critical function in ensuring the smooth operation of our systems. As an NOC manager, you will play a key role in monitoring and troubleshooting performance issues, outages, and alerts across our on-premises and cloud environments.
We are seeking a skilled professional to join our team as an NOC manager. In this role, you will be responsible for advanced alert validation, intermediate troubleshooting, driving resolution of recurring issues, providing mentorship to junior engineers, contributing to runbook improvements, and ensuring quality in escalations to higher tiers.
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