Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?  

NICE IT Operations Center (ITOC) is a global service delivery unit located in Pune(India), supporting all NICE Corporate IT Services. The IT Operations Enginner will monitor and troubleshoot events (system generated) and incidents (user generated) along with basic server administration, basic network administration activities for Global NICE IT infrastructure and will also actively support in various IT infrastructure operations area.

How will you make an impact?

  • Monitor and manage system-generated alerts and user-reported incidents across the global NICE IT infrastructure.
  • Perform first-level troubleshooting...

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