Job Description

Key duties/ responsibilities

  • Design, implement, install, deploy and configure network devices
  • Diagnose network performance problems
  • Provide Level 2/ 3 support network issues
  • Troubleshoot and configure network infrastructure which includes routing, switching, LAN/ WAN, firewall, IPS, VPN, IPVPN, etc
  • Reporting network status to customers
  • Ability to handle high-pressure situations and maintain professional demeanor
  • Redirect unresolved issues to the next level of support personnel
  • Keep record of problems and customers solution
  • Follow-up with customers
  • Reporting base on projects

Job Requirements

  • Diploma or Bachelor Degree in Application/ System/ Computer Science/ ICT Engineering/ Networking or equivalent
  • At least TWO (2) year working experience in related field. Possess a knowledge and experience in technical and operational equipment, software, network equipmen...

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