Job Description

Network Operations & Monitoring

Continuous monitoring, proactive health checks, alerting, and backup verification.

Incident & Problem Management

End-to-end incident handling, root cause analysis (RCA), and timely resolution aligned with SLA commitments.

Infrastructure Management & Lifecycle

Management of network devices including routers, switches, firewalls, and load balancers, as well as upgrades and lifecycle activities.

Security Management

Firewall policy management, log monitoring, compliance checks (e.g., CIS benchmarks), and threat escalation.

Patch & Vulnerability Management

Vulnerability scanning, patch deployment, prioritization, and compliance reporting.

Asset & Configuration Management

CMDB updates, asset reconciliation, and configuration tracking.

Change & Release Management

Execution of changes in accordance with ITIL processes, including risk assessment and rollback...

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